Privacy Policy

Your Privacy Matters to Us

When you call us, fill out a form, or book a technician, you’re trusting us with some of your personal details. We take that seriously. This page explains in plain language what information Kingsman Building Maintenance (“Kingsman”, “we”, “us”) collects when you use kmbmaintenance.com or our services in Abu Dhabi, why we collect it, and how we look after it.

Information We Collect

Information you give us. When you fill out our quote or callback form, call us, email us, or message us, we may collect:

  • Full name
  • Phone number and email address
  • Property address or location in Abu Dhabi
  • Property type (residential or commercial)
  • The service you need (AC maintenance, plumbing, electrical, inspection, etc.)
  • Your preferred date and time
  • Any details you share about the issue or job

Information collected automatically. Like most websites, we may collect basic technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the time you visited. This helps us keep the site working properly and understand how it’s used.

How We Use Your Information

We use your information to:

  • Respond to your enquiries and give you a clear quote
  • Schedule and carry out inspections, repairs, and maintenance work
  • Contact you about your booking, including confirmations, delays, or follow-ups after the job
  • Manage maintenance contracts and invoicing
  • Improve our website and services
  • Meet legal, safety, and regulatory requirements in the UAE

We don’t use your details for anything unrelated to the above, and we don’t sell your personal information to anyone.

Who We Share Your Information With

We only share your information when it’s needed to do the job or when the law requires it. That may include:

  • Our technicians and service team, so they can reach you and carry out the work
  • Trusted service providers, such as website hosting, email, or payment providers, who help us run the business and are expected to keep your data secure
  • Property managers or building management, where access to a building needs to be arranged for your appointment
  • Authorities, if we’re legally required to do so

Cookies

Our website may use cookies and similar tools to make the site work smoothly and to understand how visitors use it. You can turn cookies off or delete them through your browser settings. Some parts of the site may not work as well without them.

How Long We Keep Your Information

We keep your information only as long as we need it to provide our services, handle any follow-up or warranty work, and meet legal or accounting requirements. After that, we delete it or anonymise it.

How We Protect Your Information

We take reasonable technical and organisational steps to protect your information from loss, misuse, or unauthorised access. That said, no method of sending or storing data online is completely risk-free, so we can’t promise absolute security.

Your Rights

Under applicable UAE data protection law, you may have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct anything that’s inaccurate
  • Ask us to delete your information, where the law allows
  • Withdraw your consent to us contacting you for marketing
  • Object to or ask us to limit how we use your information

To do any of these, contact us using the details below. We’ll respond as quickly as we reasonably can.

Third-Party Links

Our website may link to other websites. We don’t control them and aren’t responsible for their privacy practices, so we suggest reading their policies before sharing any information.

Children’s Privacy

Our website and services are meant for property owners, landlords, tenants, and businesses. We don’t knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Last updated” date at the top will change. Please check back occasionally to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, get in touch:

Kingsman Building Maintenance

Phone: 054 700 8131
Email: info@kmbmaintenance.com
Address: Bin Hamoodah Tower – Al Rawdah – W59 01 – Abu Dhabi